Not specified; not specified; benefits include bal...
8+ years program coordination experience
Cross-functional team leadership in complex orgs
Translate technical info to business language
You will serve as the heartbeat of transparency by managing the source of truth for known issues across Support and Digital Success teams
Job Summary
You will serve as the heartbeat of transparency by managing the source of truth for known issues across Support and Digital Success teams.
The role requires orchestrating information flow between Product, Engineering, Support, and Digital Success during critical incidents and standard cycles.
Join Salesforce to leverage AI agents and drive workforce transformation while maintaining core values of innovation and trust.
Matching Summary
You will serve as the heartbeat of transparency by managing the source of truth for known issues across Support and Digital Success teams.
Salary
Not specified; Not specified; Benefits include balance support and AI acceleration resources
Skills & Requirements
Must-have
8+ years program coordination experience
Cross-functional team leadership in complex orgs
Translate technical info to business language
Nice-to-have
Experience with GUS tooling
Experience with JIRA
Strong analytical mindset for pattern identification
Key Requirements
8+ years experience in program coordination or operations
Exceptional written communication skills
Strong organizational and process management skills