You will work individually and as part of a team to provide technical support, account co-ordination, problem analysis and installation support to Hitachi Vantara Customers in the Nordics
Job Summary
You will work individually and as part of a team to provide technical support, account co-ordination, problem analysis and installation support to Hitachi Vantara Customers in the Nordics.
Your daily work is done both remotely but also at customer site, one day is rarely like the day before or after.
We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture.
Matching Summary
You will work individually and as part of a team to provide technical support, account co-ordination, problem analysis and installation support to Hitachi Vantara Customers in the Nordics.
Skills & Requirements
Must-have
Hitachi block, file and content storage
SAN from Brocade and Cisco
Troubleshooting SAN/storage infrastructure
Storage Firmware upgrades
Customer site visits
Remote technical support
Nice-to-have
Customer Focused
Structured and service minded
Calm in fast paced situations
Personal flexibility
Diversity of thought
Key Requirements
Significant experience in support or field/delivery teams
Experience in Storage Firmware upgrades
Knowledge of major storage vendor support structure