Team Lead, Sort Center

Amazon

United States
On-site
Manage shift operations
Improve team performance
Data-backed decision making
Amazon is seeking a Team Lead for their Sort Center operations, responsible for managing a team, improving process efficiency, and ensuring high-quality customer service. The ideal candidate should have a background in logistics, strong communication skills, and experience in data analysis

Job Summary

  • Manage a team and facilitate flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
  • Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team, to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
  • Manage the Day-to-day floor operations in the shift(Day/Night), ensure all standard operating procedures are followed, monitor on all the key metrics, and carry regular audits to motivate the team to bring maximum efficiency & output on floor.

Matching Summary

Match Score: 85

Amazon is seeking a Team Lead for their Sort Center operations, responsible for managing a team, improving process efficiency, and ensuring high-quality customer service. The ideal candidate should have a background in logistics, strong communication skills, and experience in data analysis.

Skills & Requirements

Must-have

  • Manage shift operations
  • Improve team performance
  • Data-backed decision making
  • Communicate with stakeholders
  • Process improvement initiatives

Nice-to-have

  • Customer-obsessed innovator
  • Logistics space understanding
  • Drive change management
  • Pull data from databases

Key Requirements

  • Basic understanding of logistics
  • Clear written and oral communication

Work Rights

Not specified

Tailored Resume

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