Assistant Reception Manager

Fairmont St. Andrews

St Andrews, United Kingdom
Competitive salary pyckage; compyny pension scheme...
On-site
Front office leadership experience
Hotel environment background
Guest service excellence
The role involves leading, motivating, and developing a team of Front Office Supervisors and Front Desk Agents to ensure seamless guest interactions

Job Summary

  • The role involves leading, motivating, and developing a team of Front Office Supervisors and Front Desk Agents to ensure seamless guest interactions.
  • Candidates will be responsible for driving service excellence, monitoring performance costs, and building strong relationships across departments.
  • The company offers a competitive salary package, staff shuttle service, complimentary meals, and exclusive employee rates for spa and golf facilities.

Matching Summary

The role involves leading, motivating, and developing a team of Front Office Supervisors and Front Desk Agents to ensure seamless guest interactions.

Salary

Competitive salary package; Company pension scheme; Staff shuttle service; Complimentary staff canteen; 50% discount in F&B outlets; Exclusive employee rates for spa treatments and complimentary green fees; Free access to gym and pool facilities

Skills & Requirements

Must-have

  • Front Office leadership experience
  • Hotel environment background
  • Guest service excellence
  • Team motivation and development
  • Operational efficiency management

Nice-to-have

  • Passion for outstanding guest experiences
  • Strong organizational skills
  • Problem-solving in fast-paced environments
  • People-focused leadership approach
  • Ability to build cross-department relationships

Key Requirements

  • Previous experience in a Front Office leadership role within a hotel environment
  • Confident hands-on leader who leads by example

Work Rights

Not specified

Tailored Resume

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