Claims Officer

EML

Adelaide, South Australia, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Strong communication skills with stakeholders
Ability to interpret medical reports and treatment plans
Holistic customer focus with empathy and objectivity
The role involves reviewing complex medical documentation and surgical requests to make evidence-based decisions in line with legislative requirements

Job Summary

  • The role involves reviewing complex medical documentation and surgical requests to make evidence-based decisions in line with legislative requirements.
  • Employees will engage with workers, employers, and treatment providers to support injury recovery and successful return-to-work outcomes.
  • The company offers a diverse culture, flexible working arrangements, comprehensive learning opportunities, and generous employee benefits including paid parental leave.

Matching Summary

The role involves reviewing complex medical documentation and surgical requests to make evidence-based decisions in line with legislative requirements.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Strong communication skills with stakeholders
  • Ability to interpret medical reports and treatment plans
  • Holistic customer focus with empathy and objectivity
  • Highly organised with strong time management skills

Nice-to-have

  • Experience with Salesforce and Microsoft Office Suite
  • Knowledge of return-to-work scheme legislation
  • Flexible work from home capability after training

Key Requirements

  • Strong communication skills
  • Ability to interpret medical information
  • Customer focus and empathy
  • Time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter