Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable
Job Summary
Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.
The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
The company offers best-in-class industry benefits, including competitive pay, medical, dental, and vision plans, paid holidays & PTO, and a 401(k) retirement plan.
Matching Summary
Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.
Salary
$40,000-$60,000
Skills & Requirements
Must-have
Website concierge and brand promise expert
Communicate effectively via chat, phone, and CRM
Maintain activity log
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Nice-to-have
Adapt to change
Self-motivates
Believes in accountability
Focuses on results
Makes plans and follows through
Believes in humility
Shares best practices
Desires to keep learning
Measures performance and adapts to improve results
Thrives on a team
Stays positive
Lives our values
Key Requirements
Bilingual
Must be able to stand, walk, and lift up to 25 pounds up to 1/3 of time
Must be able to sit, kneel, reach, talk, and hear up to 2/3 of time