Guest Services Brooklyn Paramount

Live Nation Entertainment

Brooklyn, NY, United States
Base: $17.00 - $20.00 usd hourly; bonus/equity: no...
Not specified
2 years in customer service experience
Strong verbal and written communication skills
Ability to lift and carry 50 lbs plus
Live Nation Entertainment is seeking a Guest Services representative for their Brooklyn location, focusing on delivering exceptional customer service and fostering loyalty. The ideal candidate should have at least two years of customer service experience, possess strong communication skills, and be able to handle various customer inquiries effectively

Job Summary

  • The role involves delivering exemplary customer service to maintain loyalty while resolving inbound calls and in-person inquiries.
  • Employees are expected to partner with fellow team members to close the venue by collecting recyclables and storing event equipment.
  • The company offers perks including free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement.

Matching Summary

Match Score: 85

Live Nation Entertainment is seeking a Guest Services representative for their Brooklyn location, focusing on delivering exceptional customer service and fostering loyalty. The ideal candidate should have at least two years of customer service experience, possess strong communication skills, and be able to handle various customer inquiries effectively.

Salary

Base: $17.00 - $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Free concert tickets, student loan reimbursement, adoption support

Skills & Requirements

Must-have

  • 2 years in Customer Service experience
  • Strong verbal and written communication skills
  • Ability to lift and carry 50 lbs plus
  • Constant walking and climbing stairs required

Nice-to-have

  • Passionate and motivated personality
  • Entrepreneurial spirit and resourcefulness
  • Teamwork and creative problem-solving skills
  • Commitment to sustainability programs

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • US work authorization without sponsorship

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter