Customer Support Specialist (m/w/d) - Product Support
ABB UK
United Kingdom
Hybrid
Product support
Technical support
Customer service
At ABB, we help industries outrun - leaner and cleaner
Job Summary
At ABB, we help industries outrun - leaner and cleaner.
You will be primarily responsible for ensuring high-quality pre-sales and after-sales product support in close coordination with Sales, Technical Support, Product Marketing, and Quality.
We value people from different backgrounds.
Matching Summary
At ABB, we help industries outrun - leaner and cleaner.
Skills & Requirements
Must-have
Product Support
Technical Support
Customer Service
SAP
Salesforce
Microsoft 365
Nice-to-have
Technical Sales Support
Customer Experience
Process Improvement
Team Collaboration
Key Requirements
Technical education in Electrical Engineering, Building Infrastructure, or Smart Home Technologies
Commercial knowledge (e.g., Industrial Clerk or Wholesale Clerk)
Experience in technical support or product-related customer service