Call Center Receptionist

ABM

East Hanover, NJ, United States
Base: $44,999.40; bonus/equity: may be eligible fo...
Facility service requests
Dispatching work orders
Servicenow
The Call Center Receptionist serves as the primary point of contact for facility service requests, inquiries, and issue reporting

Job Summary

  • The Call Center Receptionist serves as the primary point of contact for facility service requests, inquiries, and issue reporting.
  • This role is responsible for receiving and logging service requests, dispatching work orders, coordinating with facilities teams, and ensuring timely communication with building occupants and stakeholders.
  • ABM offers a comprehensive benefits package.

Matching Summary

The Call Center Receptionist serves as the primary point of contact for facility service requests, inquiries, and issue reporting.

Salary

Base: $44,999.40; Bonus/Equity: May be eligible for incentive or bonus program; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • facility service requests
  • dispatching work orders
  • ServiceNow
  • CMMS
  • customer service skills

Nice-to-have

  • professional and courteous service
  • attention to detail
  • multitasking abilities
  • team collaboration

Key Requirements

  • High school diploma or equivalent required; associate degree preferred
  • 1–3 years of experience
  • Experience with work order management systems
  • Basic computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter