Collaboration Engineer

Freshfields

United Kingdom
Teams enterprise voice / direct routing
Zoom, webex, google meet
Meeting room equipment
Join our Workplace Technology Group to shape the future of our communications platforms, supporting telephony, unified messaging, and meeting room systems

Job Summary

  • Join our Workplace Technology Group to shape the future of our communications platforms, supporting telephony, unified messaging, and meeting room systems.
  • Lead and support incident, problem, and change activities, contribute to design and implementation, and provide expert guidance to technical teams and business stakeholders.
  • Ensure systems are secure, reliable, meet performance targets, and collaborate with project teams to deliver high-quality solutions.

Matching Summary

Join our Workplace Technology Group to shape the future of our communications platforms, supporting telephony, unified messaging, and meeting room systems.

Skills & Requirements

Must-have

  • Teams Enterprise Voice / Direct Routing
  • Zoom, WebEx, Google Meet
  • Meeting room equipment
  • IP networking principles
  • Proactive, solutions-focused mindset

Nice-to-have

  • Continuous learning and professional development
  • Ribbon SBC knowledge
  • Microsoft Exchange knowledge
  • Mimecast SEG knowledge
  • Video interop technologies

Key Requirements

  • ITIL certification
  • Microsoft Teams certification
  • Zoom/WebEx certification
  • Qsys Level 1 certification
  • Right to work in the UK

Work Rights

Right to work in the UK required

Tailored Resume

Cover Letter