Director, Customer Success

Jobgether

Netherlands, Netherlands
On-site
Scale customer success organization
Data-driven success engine
Enterprise customer outcomes
Jobgether is seeking a Director of Customer Success for a partner company in the Netherlands. This senior leadership role focuses on enhancing customer value through a data-driven approach, scaling the Customer Success organization across the EMEA region, and collaborating with various teams to improve customer journeys

Job Summary

  • You will shape and scale the Customer Success organization across the EMEA region to ensure enterprise customers achieve measurable value.
  • This role requires building a modern, data-driven success engine that strengthens retention and drives sustainable revenue growth.
  • You will act as both strategist and operator while partnering closely with Sales, Product, and Engineering to improve the end-to-end customer journey.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Customer Success for a partner company in the Netherlands. This senior leadership role focuses on enhancing customer value through a data-driven approach, scaling the Customer Success organization across the EMEA region, and collaborating with various teams to improve customer journeys.

Skills & Requirements

Must-have

  • Scale Customer Success organization
  • Data-driven success engine
  • Enterprise customer outcomes
  • Complex data and AI platform
  • Regional team leadership

Nice-to-have

  • Executive-level customer engagement
  • Operational transformation skills
  • Digital-first success models
  • Cross-functional partnership
  • Fast-growing environment experience

Key Requirements

  • Senior leadership experience
  • EMEA regional scope
  • SaaS industry background

Work Rights

Not specified

Tailored Resume

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