Harris Chronic Care is seeking a Remote Triage Team Member to provide telephonic support for patients with chronic conditions. The ideal candidate will be a certified medical assistant with at least two years of clinical experience, particularly in pain management, and must possess strong communication and organizational skills
Job Summary
Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life-changing problems before they happen for patients with two or more chronic conditions.
The position of the Remote Triage Team Member will be to provide telephonic support to the enrolled care management patients through basic triage and care coordination efforts.
The role of the Triage Team Member is to abide by the plan of care and orders of the practice.
Matching Summary
Match Score: 85
Harris Chronic Care is seeking a Remote Triage Team Member to provide telephonic support for patients with chronic conditions. The ideal candidate will be a certified medical assistant with at least two years of clinical experience, particularly in pain management, and must possess strong communication and organizational skills.
Salary
$16-30/hr based on experience
Skills & Requirements
Must-have
Active listening and information gathering
Assess urgency and provide advice
Document calls accurately
Maintain professional communication
Follow established protocols
Refer to appropriate provider when necessary
Nice-to-have
Quickly recognize condition-related warning signs
Organized, thorough documentation skills
Self-directed and prioritize responsibilities
Clear diction and exemplary phone etiquette
Committed to excellence in patient care
Troubleshoot minor technological issues
Key Requirements
Certified Medical Assistants
Minimum of two (2) years clinical experience
Hands-on experience with Electronic Medical Records
Understanding of Windows desktop and applications
HIPAA compliant area in home
High Speed Internet (Minimum - Download 18mbsp/Upload 6mbsp)