The GBS Fraud Analyst supports the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations
Job Summary
The GBS Fraud Analyst supports the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations.
Monitors, measures, and communicates fraud exposure, and potential risks to minimize fraud.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
Matching Summary
The GBS Fraud Analyst supports the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations.
Skills & Requirements
Must-have
Fraud mitigation assistance
Investigate suspicious activity
Customer inquiry response
Fraud prevention education
Microsoft applications proficiency
Nice-to-have
Conflict management skills
Customer relationship building
Adaptability to change
Key Requirements
2+ years Customer Service, Credit Collection or Billing experience
Understanding of general finance and accounting practices
Knowledge of general operational processes and systems