Job Summary

• The Assistant Manager, Training (Licensing and Onboarding) supports the design, delivery, and evaluation of training programs that ensure effective agent onboarding, licensing, and professional development.
• This role assists in conducting training needs assessments, developing soft-skill and insurance license programs, and implementing curricula that enhance branch productivity and strengthen distribution channels.
• By collaborating with business development managers, leaders, and branch stakeholders, the Assistant Manager helps align training initiatives with organizational objectives, supports agents in achieving licensing success, and contributes to continuous improvement through data-driven insights.

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Skills & Requirements

Key Requirements

• Bachelor’s degree in business administration
• Proven experience in training needs assessment
• Strong understanding of insurance products
• Excellent communication, presentation, interpersonal skills
• Proficiency in data analysis
• MIA train-the-trainer certificate holder preferable

Work Rights