Apu / Customer Quality Engineer

valeo.mobi

Customer complaint management
Root cause analysis
Corrective and preventive actions
Serve as the main point of contact for customers on all quality issues, building strong relationships based on trust and responsiveness

Job Summary

  • Serve as the main point of contact for customers on all quality issues, building strong relationships based on trust and responsiveness.
  • Lead and coordinate cross-functional teams to investigate the root causes of customer-reported defects and field failures.
  • Champion a culture of continuous improvement and customer focus throughout the organization, using customer feedback and data to drive internal process enhancements.

Matching Summary

Serve as the main point of contact for customers on all quality issues, building strong relationships based on trust and responsiveness.

Skills & Requirements

Must-have

  • Customer complaint management
  • Root cause analysis
  • Corrective and preventive actions
  • Cross-functional team leadership
  • Customer communication

Nice-to-have

  • Champion continuous improvement
  • Data-driven decision making
  • Collaborative partnership

Key Requirements

  • 3-5 years quality engineering experience
  • Bachelor's degree in technical field
  • Proven customer-facing experience
  • Proficiency in structured problem-solving
  • Strong knowledge of core quality tools

Work Rights

Not specified

Tailored Resume

Cover Letter