This role involves strategically operating and optimizing systems including Salesforce, Power BI, SAP, and internal platforms to drive productivity improvements
Job Summary
This role involves strategically operating and optimizing systems including Salesforce, Power BI, SAP, and internal platforms to drive productivity improvements.
You will localize ABB's proven global frameworks to the Japanese market while leading data integration initiatives across Service Operations.
The position requires a shift from ad-hoc tool management to professional, strategic operations with a full-cycle responsibility from identifying challenges to ensuring sustainability.
Matching Summary
This role involves strategically operating and optimizing systems including Salesforce, Power BI, SAP, and internal platforms to drive productivity improvements.
Skills & Requirements
Must-have
Service operations business process design
Salesforce data quality management
SAP SD and PS business knowledge
Power BI report and dashboard design
Japanese native level language skills
Nice-to-have
Cross-organizational tool implementation
Installed base knowledge building
Customer value creation focus
Hybrid work model adaptability
Key Requirements
3–5+ years experience in service operations process design