Adobe Media and Data Science Research (MDSR) Laboratory
Mumbai, India
Lead ultimate support engagement
Technical executive point of contact
Advise and consult customer technical strategy
This role offers an outstanding opportunity to craft the future of Adobe's customer engagement strategy and make a significant impact
Job Summary
This role offers an outstanding opportunity to craft the future of Adobe's customer engagement strategy and make a significant impact.
You will work with a diverse range of collaborators, applying your expertise to successfully implement innovative solutions and ensuring magnificent execution of customer strategies.
This is your chance to be part of a ground-breaking organization that values teamwork, inclusion, and continuous improvement.
Matching Summary
This role offers an outstanding opportunity to craft the future of Adobe's customer engagement strategy and make a significant impact.
Skills & Requirements
Must-have
Lead Ultimate Support engagement
Technical executive point of contact
Advise and consult customer technical strategy
Assess strategic customer technical risks
Drive clear communication across customer operational areas
Optimize client investment and accelerate task execution
Nice-to-have
Teamwork, inclusion, and continuous improvement
Ground-breaking organization
Innovative solutions
Continuous improvement
Key Requirements
15+ years of experience in a senior capacity
Bachelor's Degree in a related technical industry subject area or equivalent experience
MBA is preferred
Experience with Adobe ecosystem
Business practitioner level knowledge with more than one Adobe Experience Cloud product