The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of non-routine problems regarding client's product or services.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Matching Summary
The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.