Base: $18.02 - $24.71 ph; bonus: average $690 mont...
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6 months to 1 year customer service experience
Reliable high-speed internet connection required
Private secluded work location within residence
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DIRECTV is seeking a remote Video Solutions Loyalty Specialist to provide exceptional customer service and support, focusing on retaining customers and resolving complex issues. Candidates should have customer service experience and strong communication skills, as well as a reliable internet connection and a suitable home workspace.
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Job Summary
This role involves cultivating and retaining ongoing customers through empathetic and consultative approaches.
Employees will utilize sales expertise to make recommendations and resolve complex technical issues for clients.
The position offers a competitive total compensation package including a base wage, monthly performance bonuses, and free DIRECTV packages.
Matching Summary
Match Score: 75
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DIRECTV is seeking a remote Video Solutions Loyalty Specialist to provide exceptional customer service and support, focusing on retaining customers and resolving complex issues. Candidates should have customer service experience and strong communication skills, as well as a reliable internet connection and a suitable home workspace.
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Salary
Base: $18.02 - $24.71 per hour; Bonus: Average $690 monthly payout for meeting goals; Benefits: Health benefits, paid time off, product discounts
Skills & Requirements
Must-have
6 months to 1 year customer service experience
Reliable high-speed internet connection required
Private secluded work location within residence
Nice-to-have
Empathetic and consultative communication style
Ability to work under pressure effectively
Self-motivated in virtual fast-paced environment
Key Requirements
6 months to 1 year of customer service work experience