Technical Support Se

Fronius

Monterrey, Mexico
Technical support experience
Strong communication skills
Ability to handle high volume calls
Provide technical support and assistance by phone and email to installers and customers in the United States and Canada

Job Summary

  • Provide technical support and assistance by phone and email to installers and customers in the United States and Canada.
  • Accurately document all support cases including customer and internal communication.
  • Represent Fronius USA LLC in a professional and respectful manner while promoting the Fronius Way philosophy.

Matching Summary

Provide technical support and assistance by phone and email to installers and customers in the United States and Canada.

Skills & Requirements

Must-have

  • Technical support experience
  • Strong communication skills
  • Ability to handle high volume calls

Nice-to-have

  • Team player
  • Strong work ethics
  • Microsoft Dynamics CRM experience

Key Requirements

  • Relevant technical education
  • Certification to work with electricity
  • C1 level English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter