This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale
Job Summary
This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale.
The company values innovation deeply, requiring every member to bring their talents to help build best-in-class HR platform tools.
You will own delivery end-to-end, bringing technical judgment and operational context to inform decisions while leading initiatives from scoping through production.
Matching Summary
This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale.
Skills & Requirements
Must-have
Build and maintain AI agents
Hands-on experience with n8n Make Zapier
Design and work with APIs webhooks MCP
Strong programme management skills
Deploy AI capabilities responsibly
Nice-to-have
Experience working in remote-first environment
Fluent English writing and speaking
Manager of one mindset
Curious and ambitious personality
Key Requirements
Technical confidence to build read and debug code
Solid experience with low-code workflow platforms
Experience deploying AI agents in production environments