Senior Customer Success Manager

ODILO TID SL

São Paulo, Brazil
Competitive salary; commissions included; not spec...
On-site
10+ years project management experience
B2b customer success background
Fluent in english and spanish
ODILO TID SL is seeking a Senior Customer Success Manager to enhance client engagement and growth through their Unlimited Learning Ecosystem. The role focuses on developing client relationships, ensuring satisfaction, and aligning services with clients' business strategies

Job Summary

  • The role involves creating growth plans based on client learning objectives to ensure full advantage of the ODILO Unlimited Learning Ecosystem.
  • Candidates will be responsible for retention, renewal of agreements, and identifying potential expansions through trusted client relationships.
  • Employees enjoy unlimited access to over 3 million pieces of content via the internal ODILOFY platform and receive a competitive salary plus commissions.

Matching Summary

Match Score: 85

ODILO TID SL is seeking a Senior Customer Success Manager to enhance client engagement and growth through their Unlimited Learning Ecosystem. The role focuses on developing client relationships, ensuring satisfaction, and aligning services with clients' business strategies.

Salary

Competitive salary; Commissions included; Not specified

Skills & Requirements

Must-have

  • 10+ years project management experience
  • B2B customer success background
  • Fluent in English and Spanish
  • CRM tools and KPIs proficiency
  • Client relationship building skills

Nice-to-have

  • Ability to motivate team members
  • Humility to help with any task
  • Passion for lifelong learning culture
  • Willingness to learn continuously

Key Requirements

  • At least 10 years of experience in project management or customer success
  • Experience with Tech startups dealing with B2B clients
  • Must be based in Rio de Janeiro or São Paulo
  • Fluency in English and Spanish required

Work Rights

Not specified

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