The Assistant Director of HR Service provides strategic and operational leadership for the HR Service Center and serves as the primary people leader for a team of HR Service professionals
Job Summary
The Assistant Director of HR Service provides strategic and operational leadership for the HR Service Center and serves as the primary people leader for a team of HR Service professionals.
This role focuses on developing talent and continuously improving the quality, efficiency, and impact of HR service delivery.
Success in this role is measured by team capability, service outcomes, and sustained improvement, not individual task volume.
Matching Summary
The Assistant Director of HR Service provides strategic and operational leadership for the HR Service Center and serves as the primary people leader for a team of HR Service professionals.
Skills & Requirements
Must-have
HR service delivery
Team leadership and development
Process improvement
Employee experience enhancement
Data-driven decision making
Nice-to-have
Personable and approachable manner
Fostering confidence, connection, and clarity
Christian model and Mission
Key Requirements
Bachelor's degree or equivalent experience
5+ years of HR, service, or operations experience
Experience leading and developing teams
Broad understanding of HR operations
Experience managing high volume service environments
SHRM-CP or PHR certification (or ability to obtain within 6 months)