Head Of Team

Telia Company

Kaune, Lithuania
Base: 1,800–2,200 eur; bonus: up to 900 eur based ...
Lithuanian language proficiency
English language proficiency
Team leadership experience
The role involves leading a troubleshooting team in Kaune responsible for efficient phone-based technical support

Job Summary

  • The role involves leading a troubleshooting team in Kaune responsible for efficient phone-based technical support.
  • Candidates must demonstrate strong analytical thinking and the ability to drive continuous operational improvements.
  • The company offers extensive benefits including additional vacation days, health insurance, and internal career development programs.

Matching Summary

The role involves leading a troubleshooting team in Kaune responsible for efficient phone-based technical support.

Salary

Base: 1800–2200 Eur; Bonus: up to 900 Eur based on results; Benefits: Health insurance, pension plan, free internet, sports activities

Skills & Requirements

Must-have

  • Lithuanian language proficiency
  • English language proficiency
  • Team leadership experience
  • KPI tracking and analysis
  • Customer experience improvement

Nice-to-have

  • Technical understanding of services
  • Call center industry experience
  • Motivational leadership style
  • Adaptability to dynamic environment

Key Requirements

  • Fluent Lithuanian and English communication skills
  • Proven track record in team management
  • Experience with data-driven decision making

Work Rights

Not specified

Tailored Resume

Cover Letter