Fraud Operations Analyst (career Comeback Program)

CommBank

Sydney, NSW, Australia
Hybrid
Based in sydney australia
Permanent australian working rights
Career break of 2 years or more
This role is part of the Career Comeback Program designed to support experienced professionals returning to work after an extended career break

Job Summary

  • This role is part of the Career Comeback Program designed to support experienced professionals returning to work after an extended career break.
  • The position involves handling inbound and outbound calls related to potential scam or fraud activity while providing exceptional customer service.
  • Candidates must be based in Sydney and willing to work a rotating roster including early mornings, evenings, and weekends.

Matching Summary

This role is part of the Career Comeback Program designed to support experienced professionals returning to work after an extended career break.

Skills & Requirements

Must-have

  • Based in Sydney Australia
  • Permanent Australian working rights
  • Career break of 2 years or more
  • Rotating roster availability
  • In-office training attendance

Nice-to-have

  • Financial services industry experience
  • Emotional resilience under pressure
  • Strong problem-solving capability
  • High level of personal integrity
  • Experience with online and mobile roles

Key Requirements

  • Must have permanent Australian working rights
  • Currently on a career break of 2 years or more
  • Must be physically located in Sydney at time of application
  • Willingness to attend in-office training for first 12 weeks

Work Rights

Must have permanent Australian working rights

Tailored Resume

Cover Letter