Case Manager - Recovering Independance

174

Melbourne, Victoria, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
  • Employees will manage a caseload of claims within legislation guidelines while delivering a personalized customer experience to all stakeholders.
  • The company offers a diverse culture with flexibility to work from home up to 3 days per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service or medical reception
  • Ability to manage competing priorities effectively
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter