Body Shop Customer Service Rep

Baierl Acura

Utica, NY, United States
$16.00-$20.00; not specified; medical, dental + vi...
Respond promptly to customer inquiries
Communicate with customers through various channels
Maintain positive, empathetic attitude
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive, empathetic and professional attitude toward customers at all times, responding promptly to customer inquiries, and acknowledging and resolving customer complaints.
  • Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Vehicle Purchase Discounts.

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

$16.00-$20.00; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Respond promptly to customer inquiries
  • Communicate with customers through various channels
  • Maintain positive, empathetic attitude
  • Resolve customer complaints
  • Keep records of customer interactions

Nice-to-have

  • Problem-solving skills
  • Thrive on providing excellent customer experience
  • Calm in stressful situations

Key Requirements

  • Experience working with customer support
  • Valid license in state of residence
  • High School graduate or equivalent
  • At least 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter