Customer Journey Expert Savings (temporary)

ING

Madrid, Spain
Not specified; flexible remuneration model availab...
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5 years managing complex projects
Agile methodology experience
Stakeholder management skills
** ING is seeking a Digital Business Expert - Savings to join their Savings Team, focusing on enhancing customer experiences through innovative financial solutions. The role emphasizes project management, stakeholder engagement, and data analysis within an Agile framework. **

Job Summary

  • The role focuses on improving ING's performance by identifying opportunities to better serve retail customers in savings and investments.
  • Candidates will lead the discovery phase, define functional requirements, and collaborate with technical and non-technical stakeholders to ensure deadlines are met.
  • The company offers a flexible work model, health insurance, gym access, and special banking benefits including loans and mortgage conditions.

Matching Summary

Match Score: 75

** ING is seeking a Digital Business Expert - Savings to join their Savings Team, focusing on enhancing customer experiences through innovative financial solutions. The role emphasizes project management, stakeholder engagement, and data analysis within an Agile framework. **

Salary

Not specified; Flexible remuneration model available; Special loans and mortgage conditions offered

Skills & Requirements

Must-have

  • 5 years managing complex projects
  • Agile methodology experience
  • Stakeholder management skills
  • Data analysis capabilities
  • Functional requirements definition

Nice-to-have

  • Core banking systems knowledge
  • Passion for innovation
  • Autonomous work style
  • Technical communication skills
  • Can-do attitude

Key Requirements

  • Master or bachelor's degree
  • Around 5 years of project management experience
  • Strong prioritization and deadline management skills

Work Rights

Not specified

Tailored Resume

Cover Letter