Customer Service Agent With German And Italian (m/f/d)

Capita

Kraków, Poland
Competitive salary; performance bonus available; b...
German language proficiency c1 level minimum
Italian language proficiency c1 level minimum
Willingness to work shifts monday-sunday
You will provide excellent customer care by handling unique phone and email enquiries for clients

Job Summary

  • You will provide excellent customer care by handling unique phone and email enquiries for clients.
  • The role requires a competitive salary plus performance bonus along with comprehensive medical and insurance benefits.
  • Employees enjoy a positive atmosphere with a 30-minute lunch break included in the 8-hour working day.

Matching Summary

You will provide excellent customer care by handling unique phone and email enquiries for clients.

Salary

Competitive salary; Performance bonus available; Benefits include LuxMed healthcare and Generali group insurance

Skills & Requirements

Must-have

  • German language proficiency C1 level minimum
  • Italian language proficiency C1 level minimum
  • Willingness to work shifts Monday-Sunday
  • Experience handling phone and email enquiries
  • Good knowledge of MS Office applications

Nice-to-have

  • Customer oriented attitude
  • Excellent organizational skills
  • Positive atmosphere and work-life balance
  • Interest in career path as Internal Trainer

Key Requirements

  • Minimum C1 level in German and Italian languages
  • Availability for shift work including weekends
  • Full-time commitment of 40 hours per week

Work Rights

Not specified

Tailored Resume

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