Senior Support Engineer

Lseg

Bengaluru, India
Java based application support environment
Java/j2ee development / support projects
Release process and ci/cd pipelines
As a Senior Support Engineer, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation

Job Summary

  • As a Senior Support Engineer, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation.
  • This role includes participation in an on-call rotation to support critical production systems outside of regular business hours, responding to incidents, troubleshooting issues, and coordinating with relevant teams to ensure service continuity and minimal downtime.
  • We enhance each employee’s potential through personal development through a wide range of learning tools both formal and informal, and offer a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Matching Summary

As a Senior Support Engineer, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation.

Skills & Requirements

Must-have

  • Java based Application Support environment
  • Java/J2EE development / support projects
  • Release process and CI/CD pipelines
  • Source code management tools such as Git
  • Formal agile software development lifecycle
  • On-call rotation for critical production systems

Nice-to-have

  • Intellectually curious and passionate about technology
  • Creative and a problem solver
  • Exposure to Python
  • Experience working in polyglot environments
  • Cross-functional collaboration skills

Key Requirements

  • 3-6 Years of experience leading technical support teams
  • Excellent technical, diagnostic, and troubleshooting skills
  • Understanding of software development lifecycle & related infrastructure
  • Knowledge of the Java language and underlying JVM
  • Knowledge of AWS Cloud Technologies
  • Skill for writing clean, readable code and reusable Java libraries
  • Experience in using Jira, Confluence, ServiceNow, AWS Cloud, GitLab Pipeline, EKS

Work Rights

Not specified

Tailored Resume

Cover Letter