It Field Support Technician

CoxHealth

Springfield, Missouri, United States of America
Not specified; not specified; medical, vision, den...
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Knowledge of computer hardware
Understanding of tcp/ip based networking
Exceptional written and oral communication skills
** CoxHealth is seeking an IT Field Support Technician to provide technical support for end-user hardware and software needs in a healthcare environment. The role involves troubleshooting, maintenance, and project-based support for IT systems, requiring strong communication and technical skills. **

Job Summary

  • The IT Field Support Technician provides routine technical support and maintenance for desktop, laptop, telephony, and network systems.
  • CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas with over 80 clinics.
  • The role includes knowledge transfer forums to identify and resolve problems while contributing to all phases of support including installations and upgrades.

Matching Summary

Match Score: 75

** CoxHealth is seeking an IT Field Support Technician to provide technical support for end-user hardware and software needs in a healthcare environment. The role involves troubleshooting, maintenance, and project-based support for IT systems, requiring strong communication and technical skills. **

Salary

Not specified; Not specified; Medical, Vision, Dental, Retirement with Employer Match included

Skills & Requirements

Must-have

  • Knowledge of computer hardware
  • Understanding of TCP/IP based networking
  • Exceptional written and oral communication skills

Nice-to-have

  • Strong documentation skills
  • Ability to prioritize tasks in high-pressure environment
  • Experience working in a team-oriented collaborative environment

Key Requirements

  • Minimum of 1-3 years healthcare or IT-related work experience
  • Associate degree in healthcare information technology, Computer Science, or related field
  • 2-6 years of experience in healthcare IT support for Technician II level

Work Rights

Not specified

Tailored Resume

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