This role involves analyzing client needs, implementing software solutions, and providing training for seamless integration of business applications
Job Summary
This role involves analyzing client needs, implementing software solutions, and providing training for seamless integration of business applications.
You will gain extensive experience in ServiceNow applications while helping clients optimize operational efficiency through tailored analysis and support.
The position requires anticipating team and client needs, delivering quality work, and embracing ambiguity as an opportunity for growth.
Matching Summary
This role involves analyzing client needs, implementing software solutions, and providing training for seamless integration of business applications.
Skills & Requirements
Must-have
ServiceNow implementation and transformations
ITIL 4 and COBIT frameworks knowledge
Cloud platforms AWS Azure GCP experience
Nice-to-have
DevSecOps transformation experience
Ability to navigate complex ambiguous situations
Strong client relationship building skills
Key Requirements
Experience with BMC Helix or Jira Service Management
Knowledge of IT Asset Management and Cloud Financial Management
Familiarity with discovery tools like SCCM Tanium Armis Intune