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The Applications Support Sr Analyst position at Publix Serving (Civica) in Pune, Maharashtra, India, requires a seasoned professional with extensive experience in middleware and IT infrastructure support. The role focuses on ensuring the high availability, performance, and security of mission-critical applications while leading teams and optimizing processes.
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Job Summary
The Senior Middleware & IT Infrastructure Analyst provides advanced technical support and leadership for enterprise middleware platforms and web/application server environments.
The role focuses on ensuring high availability, stability, performance, and security of mission-critical applications across Production and Non-Production environments.
This position plays a key role in production support, infrastructure optimization, crisis management, and team leadership while adhering to strict SLA, compliance, and operational standards.
Matching Summary
Match Score: 75
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The Applications Support Sr Analyst position at Publix Serving (Civica) in Pune, Maharashtra, India, requires a seasoned professional with extensive experience in middleware and IT infrastructure support. The role focuses on ensuring the high availability, performance, and security of mission-critical applications while leading teams and optimizing processes.
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Skills & Requirements
Must-have
IBM WebSphere (WAS) administration
Apache Tomcat support
IBM HTTP Server configuration
Apache Web server integration
SSL/TLS configurations
CA SiteMinder (SSO) integration
Big Data platform support
Hive services support
AppDynamics monitoring tool
JVM performance tuning
Heap dump analysis
ITIL best practices
Incident Management
Problem Management
Change Management
Nice-to-have
Coaching and training new recruits
Influencing decisions through advice
Stakeholder engagement skills
Risk-based judgment
Key Requirements
13+ years of enterprise experience
Bachelor’s/University degree or equivalent experience