Patient Service Specialist - Urology And Gynecology
Cleveland Clinic Health System
Weston, Florida, US
Patient-centered healthcare
Stellar patient experiences
Heart model for issue resolution
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission
Job Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Matching Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Skills & Requirements
Must-have
Patient-centered healthcare
Stellar patient experiences
HEART model for issue resolution
Front-end technology utilization
Confidential patient information management
Nice-to-have
Proactive and 'Patients First' experience
Welcome and professional environment
Passionate and dedicated caregivers
Rewarding career opportunities
Key Requirements
High School Diploma or GED and two years of experience