Patient Services Representative

Medtronic UK

Heerlen, Netherlands
Netherl + s: 35,680.00 eur - 53,520.00 eur; bonus/...
Fully remote
Excellent english phone communication
Excellent finnish phone communication
First level technical support
Make an impact on thousands of patients lives by becoming part of our Patient Contact Center team, offering non-clinical support to people using our innovative portfolio

Job Summary

  • Make an impact on thousands of patients lives by becoming part of our Patient Contact Center team, offering non-clinical support to people using our innovative portfolio.
  • Be a trusted partner, educating and answering first level technical and lifestyle-related questions to our patients mostly via the phone, escalating when necessary and ensuring proper logging of information.
  • Medtronic offers a competitive Salary and flexible Benefits Package with a commitment to our employees lives at the core of our values.

Matching Summary

Make an impact on thousands of patients lives by becoming part of our Patient Contact Center team, offering non-clinical support to people using our innovative portfolio.

Salary

Netherlands: 35,680.00 EUR - 53,520.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive and flexible benefits package

Skills & Requirements

Must-have

  • Excellent English phone communication
  • Excellent Finnish phone communication
  • First level technical support
  • Lifestyle-related patient questions
  • Log call information accurately
  • Maintain up-to-date product knowledge

Nice-to-have

  • Culturally sensitive attitude
  • Embrace diversity and inclusion
  • Positive and proactive mindset
  • Willingness to learn new technologies

Key Requirements

  • Excellent English phone communication
  • Excellent Finnish phone communication
  • Computer and tech savviness in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter