It Service & Incident Analyst Ii

Fidelity National Information Services

Columbus, Georgia, United States
Not specified; not specified; competitive salary +...
3d onsite
Incident and problem management experience
Root cause analysis and resolution skills
Hybrid work model availability in columbus ga
The role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents

Job Summary

  • The role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents.
  • Candidates must be legally authorized to work in the United States without the need for visa sponsorship.
  • The position offers a competitive salary, attractive benefits, and opportunities for professional development within a leading FinTech organization.

Matching Summary

The role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents.

Salary

Not specified; Not specified; Competitive salary and attractive benefits

Skills & Requirements

Must-have

  • Incident and problem management experience
  • Root cause analysis and resolution skills
  • Hybrid work model availability in Columbus GA

Nice-to-have

  • Collaborative team environment
  • Forward-thinking mindset
  • Passionate about financial services

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 2 years of relevant IT services experience
  • Legal authorization to work in the US without sponsorship

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter