Manager, Enterprise Application Support

College Majors

St Lucia, Queensland, Australia
Base: $117,958 - $132,247; super: 17%; benefits: u...
Hybrid
Extensive experience supporting enterprise applications
Demonstrated leadership managing technical support teams
Strong operational management capability for service levels
The University of Queensland is seeking a Manager for Enterprise Application Support to lead a team responsible for the operational support and administration of critical enterprise applications. The ideal candidate should have extensive experience in application support, strong leadership skills, and the ability to enhance service delivery in a dynamic environment

Job Summary

  • The role leads the delivery of operational support and administration for key enterprise applications within the University's Information Technology Services division.
  • Candidates will manage a team of functional and technical specialists while ensuring the stability, reliability, and performance of critical systems.
  • Benefits include up to 26 weeks paid parental leave, 17% superannuation contributions, and access to flexible working arrangements including hybrid options.

Matching Summary

Match Score: 85

The University of Queensland is seeking a Manager for Enterprise Application Support to lead a team responsible for the operational support and administration of critical enterprise applications. The ideal candidate should have extensive experience in application support, strong leadership skills, and the ability to enhance service delivery in a dynamic environment.

Salary

Base: $117,958 - $132,247; Superannuation: 17%; Benefits: Up to 26 weeks paid parental leave, 17.5% annual leave loading

Skills & Requirements

Must-have

  • Extensive experience supporting enterprise applications
  • Demonstrated leadership managing technical support teams
  • Strong operational management capability for service levels
  • Knowledge of enterprise application governance and cybersecurity
  • Bachelor's degree in IT or related discipline

Nice-to-have

  • Experience supporting systems in higher education environment
  • Familiarity with PeopleSoft Campus Solutions or Finance platforms
  • Proactive approach to managing competing priorities
  • Ability to contribute to process improvement roadmaps

Key Requirements

  • Bachelor's degree in IT, business or related discipline
  • Unrestricted work rights in Australia required
  • Employer sponsored work rights not available

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter