Técnico/analista De Suporte (folha De Pagamento)

Thomson Reuters

Not specified; not specified; comprehensive medica...
Hybrid (2-3 days in the office per week)
Customer support via phone
Payroll legislation knowledge
Domínio solution familiarity
Thomson Reuters is seeking a Técnico/analista De Suporte for their Payroll Support area, aimed at professionals looking to grow in the accounting and fiscal field. The role involves providing excellent technical support to clients using payroll modules, requiring strong communication and problem-solving skills

Job Summary

  • The role involves providing excellent technical support to customers using the Payroll modules of the Domínio system.
  • Candidates must be able to clarify doubts and guide clients assertively while promoting a positive experience.
  • The company offers a hybrid work model with flexible policies designed to balance professional and personal responsibilities.

Matching Summary

Match Score: 85

Thomson Reuters is seeking a Técnico/analista De Suporte for their Payroll Support area, aimed at professionals looking to grow in the accounting and fiscal field. The role involves providing excellent technical support to clients using payroll modules, requiring strong communication and problem-solving skills.

Salary

Not specified; Not specified; Comprehensive medical/dental plans; Mental health days; Performance incentives

Skills & Requirements

Must-have

  • Customer support via phone
  • Payroll legislation knowledge
  • Domínio solution familiarity
  • Problem resolution focus
  • Client journey understanding

Nice-to-have

  • Empathy and clear communication
  • Goal-oriented mindset
  • Team collaboration skills
  • Adaptability to structured processes
  • Continuous learning attitude

Key Requirements

  • Higher education in Accounting, HR, or Administration
  • Experience in customer service
  • Prior payroll area experience (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter