Primary location base pyy range: $119,500 usd - $1...
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Customer success framework
Ai-powered contract lifecycle management
Accelerate adoption and customer maturity
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Workday is seeking a Senior Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) team. This fully remote role requires expertise in customer success, SaaS environments, and CLM to drive adoption and value realization for clients.
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Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) team. This fully remote role requires expertise in customer success, SaaS environments, and CLM to drive adoption and value realization for clients.
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Salary
Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
Customer Success framework
AI-powered contract lifecycle management
accelerate adoption and customer maturity
structured success and adoption plans
proactive, planned customer engagements
assess adoption, prioritize efforts
senior stakeholders across Legal, Procurement, Finance, and IT
Nice-to-have
sun-drenched optimism and drive
courageous collaborators
curious minds
genuine care
bold ideas
Key Requirements
5+ years customer-facing services experience
5+ years managing customer relationships
3+ years Contract Lifecycle Management (CLM) experience