Storyroadvet Inc. is seeking a Customer Service Representative for its Burbank, CA location, emphasizing a love for pets and exceptional customer service. The role requires multitasking in a dynamic environment while ensuring an enjoyable experience for pet parents
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $17.81/hour DOE + tips.
Matching Summary
Match Score: 85
Storyroadvet Inc. is seeking a Customer Service Representative for its Burbank, CA location, emphasizing a love for pets and exceptional customer service. The role requires multitasking in a dynamic environment while ensuring an enjoyable experience for pet parents.
Salary
Base: $17.81/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
supporting team members
Nice-to-have
fluent in human and hound
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required