Service Advisor

Land Rover Charlotte

Duluth, Georgia, USA
Customer service
Vehicle maintenance and repair
Scheduling appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Advises customers on necessary and recommended services, offers additional services and repairs, and computes costs for parts and labor.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling appointments
  • service order entry
  • dealership management system

Nice-to-have

  • servant leadership
  • teamwork through trust and respect
  • integrity and transparency
  • customer enthusiasm
  • accountability at all levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive or customer service experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter