Technical Support Engineer

Johnson Controls OpenBlue

London, United Kingdom
Competitive basic salary with excellent + earnings...
Fully remote
Ip access control systems
Audio-visual systems
Networking capabilities
The Technical Support Engineer plays a pivotal role in providing second-line support to field engineers and clients to ensure the successful maintenance and servicing of digital CCTV and associated electronic security systems, building management, and AV systems at customer sites

Job Summary

  • The Technical Support Engineer plays a pivotal role in providing second-line support to field engineers and clients to ensure the successful maintenance and servicing of digital CCTV and associated electronic security systems, building management, and AV systems at customer sites.
  • As a Technical Support Engineer, you will leverage your hands-on expertise in supporting and maintaining IP Access Control systems, whether for single, multi-site, or enterprise configurations.
  • We have created the perfect platform for you to progress your career with TIS, with a range of opportunities available.

Matching Summary

The Technical Support Engineer plays a pivotal role in providing second-line support to field engineers and clients to ensure the successful maintenance and servicing of digital CCTV and associated electronic security systems, building management, and AV systems at customer sites.

Salary

Competitive basic salary with excellent additional earnings potential; Optional overtime; Travel Time Sales referral incentive scheme; Pension – we match up to 7%; 25 days holiday plus bank holidays

Skills & Requirements

Must-have

  • IP Access Control systems
  • audio-visual systems
  • networking capabilities
  • Microsoft Windows operating systems
  • IT fundamentals

Nice-to-have

  • stakeholder management skills
  • organizational and planning skills
  • communication with non-technical audiences

Key Requirements

  • Networking hardware configuration
  • Microsoft Windows network and security settings
  • Computer system architecture understanding
  • Microsoft SQL Server familiarity (preferred)
  • Enterprise-class Access Control or VMS certification (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter