General Manager

Woof Pet Resort

Winston Salem, NC, United States
Base: $40,000 - $60,000; bonus/equity: quarterly b...
On-site
Exceptional customer service
Staff recruitment and training
Financial management and reporting
Woof Pet Resort is seeking a General Manager for their Winston Salem, NC location, offering a salary between $40,000 to $60,000 plus quarterly bonuses. The ideal candidate will have significant experience in P&L management and a passion for providing exceptional customer service in a pet care environment

Job Summary

  • Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.
  • Manages all staff at center; recruits, hires, motivates, trains, promotes, counsels, and terminates when necessary.
  • Creates, implements and executes on local marketing programs to acquire new customers and grow sales.

Matching Summary

Match Score: 85

Woof Pet Resort is seeking a General Manager for their Winston Salem, NC location, offering a salary between $40,000 to $60,000 plus quarterly bonuses. The ideal candidate will have significant experience in P&L management and a passion for providing exceptional customer service in a pet care environment.

Salary

Base: $40,000 - $60,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, long & short-term disability, and Life insurance, 401k match, Pet Care discounts, Generous PTO

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff recruitment and training
  • Financial management and reporting
  • Local marketing program execution
  • Inventory and supply management

Nice-to-have

  • Passionate team player
  • Strong motivator
  • Problem-solving skills
  • Maintain confidentiality
  • Community event participation

Key Requirements

  • Five plus years in full P&L management
  • Veterinary, boarding and/or grooming experience
  • Proficiency in Microsoft Office Suite
  • Ability to lift 40 pounds
  • Ability to work evenings, weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter