K9 Kampus is seeking a Customer Service Representative who is passionate about both pets and people, to join their team at Destination Pet in Shrewsbury, MA. The role involves providing exceptional service to pet owners while managing various tasks in a dynamic environment
Job Summary
Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
Respond to complaints with patience and professionalism, even when it's clearly the cat's fault.
If you've got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot.
Matching Summary
Match Score: 85
K9 Kampus is seeking a Customer Service Representative who is passionate about both pets and people, to join their team at Destination Pet in Shrewsbury, MA. The role involves providing exceptional service to pet owners while managing various tasks in a dynamic environment.
Salary
Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified
Skills & Requirements
Must-have
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Responding to complaints with patience
Keeping the lobby clean and welcoming
Jumping in to support team members
Nice-to-have
Fluent in human and hound
Love pets and people
Charm of a customer service pro
Heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required