Quality Customer Contact

Forvia

SAITAMA, Japan
On-site
Customer satisfaction orientation
Managing technical meetings
Audits and validations
Forvia, a leader in sustainable mobility technology, is seeking a Customer Relationship Engineer to enhance customer satisfaction through quality management in their production processes. The ideal candidate should have a background in engineering or business, experience in customer management, and strong interpersonal skills

Job Summary

  • Forvia is seeking a dynamic Customer Relationship Engineer to enhance customer satisfaction through meticulous attention to production processes.
  • Key responsibilities include developing customer satisfaction, organizing technical meetings, solving technical problems, and managing customer concerns.
  • Forvia offers an engaging and dynamic environment with opportunities for career development, a multicultural environment, and a commitment to sustainability.

Matching Summary

Match Score: 85

Forvia, a leader in sustainable mobility technology, is seeking a Customer Relationship Engineer to enhance customer satisfaction through quality management in their production processes. The ideal candidate should have a background in engineering or business, experience in customer management, and strong interpersonal skills.

Skills & Requirements

Must-have

  • customer satisfaction orientation
  • managing technical meetings
  • audits and validations
  • solving technical problems
  • managing changes
  • resolution of customer concerns
  • controlled production process

Nice-to-have

  • passion for quality
  • agile people
  • team players
  • lifelong learners
  • globally minded people
  • collaborative mindset

Key Requirements

  • Degree in Engineering or Business
  • Minimum 2 years of experience
  • Customer management experience
  • Experience managing a functional network
  • Willingness to travel
  • Minimum bi-lingual (English required)
  • Good knowledge of Program standards, tools and methods

Work Rights

Not specified

Tailored Resume

Cover Letter