Mexico Claims Compliance, Performance & Operations Manager

AIG

Mexico City, Mexico
5+ years in insurance operations or auditing
Industrial engineering or finance background
Vendor management and compliance expertise
The role supports the Head of Claims by managing compliance, vendor management, FNOL, business analytics, and continuous improvement initiatives

Job Summary

  • The role supports the Head of Claims by managing compliance, vendor management, FNOL, business analytics, and continuous improvement initiatives.
  • AIG is a leading global insurance organization committed to protecting assets and making a positive difference in communities through its diverse offerings.
  • The position requires balancing stringent controls with operational realities while fostering a culture of inclusion and collaboration within the office.

Matching Summary

Match Score: 75

The role supports the Head of Claims by managing compliance, vendor management, FNOL, business analytics, and continuous improvement initiatives.

Skills & Requirements

Must-have

  • 5+ years in insurance operations or auditing
  • Industrial Engineering or Finance background
  • Vendor management and compliance expertise
  • Process mapping and continuous improvement skills
  • Power BI and Excel data analysis proficiency

Nice-to-have

  • Experience with Solvency II or governance committees
  • Statistical quality control project experience
  • Anti-money laundering framework management
  • Lean processes and Kaizen methodology knowledge
  • Team player with situational leadership skills

Key Requirements

  • Bachelor's degree in Industrial Engineering, Finance, Accounting, or Business Administration
  • Minimum 5 years of experience in Operations, Process, Auditing, or Quality Control
  • Understanding of claims vendors and regulatory frameworks like REPSE

Work Rights

Not specified

Tailored Resume

Cover Letter