Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. This role focuses on ensuring successful performance testing and customer relations during large deployments, emphasizing technical expertise and project management skills
Job Summary
The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities to maximize product performance.
Candidates must possess a solid grasp of underlying technologies and demonstrate the ability to use indirect influence to drive issue resolution with senior leadership.
Matching Summary
Match Score: 85
Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. This role focuses on ensuring successful performance testing and customer relations during large deployments, emphasizing technical expertise and project management skills.
Skills & Requirements
Must-have
7+ years technical support experience
5+ years ERP system performance experience
BS or MS in Technical Degree
Workday architecture knowledge
Senior leadership engagement skills
Nice-to-have
Crisis management experience
HR Time Tracking Financials Payroll experience
Ability to thrive with ambiguity
Strong storytelling of complex architecture
Self-driven learning capability
Key Requirements
7+ years technical support experience
5+ years customer support or consulting experience