Assoc Service Support Analyst

Snap-on

Kenosha, WI, US
Onsite
Associate degree in it or related field
1-2 years technical support experience
Basic mechanical ability and equipment repair skills
Snap-on is seeking an Associate Service Support Analyst to provide technical support for their products, primarily focusing on troubleshooting and customer service. The position requires a mix of technical skills, customer interaction, and problem-solving abilities, and is based at their Corporate Headquarters in Kenosha, WI

Job Summary

  • This role provides technical support for the most complex Snap-on products to internal and external customers.
  • The position involves acting as first-level support, troubleshooting Tool Control systems, and managing support cases.
  • Snap-on is a global leader driven by diverse talents and deep pride in its family of brands.

Matching Summary

Match Score: 75

Snap-on is seeking an Associate Service Support Analyst to provide technical support for their products, primarily focusing on troubleshooting and customer service. The position requires a mix of technical skills, customer interaction, and problem-solving abilities, and is based at their Corporate Headquarters in Kenosha, WI.

Skills & Requirements

Must-have

  • Associate degree in IT or related field
  • 1-2 years technical support experience
  • Basic mechanical ability and equipment repair skills

Nice-to-have

  • Experience in call center environments
  • Ability to work independently
  • Customer focused attitude

Key Requirements

  • Associate degree in IT or equivalent work experience
  • Proficiency with Windows operating systems and Office 365
  • Strong problem-solving skills

Work Rights

Not specified

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