Director, Research And User Intelligence, Premium And Travel

Capital One

McLean, VA, US
Mclean, va: $230,400 - $263,000; new york, ny: $25...
User intelligence for product strategy
Configure research and testing agents
Continuous discovery program
The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences

Job Summary

  • The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.
  • You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs – creating cumulative user intelligence.
  • This leadership role requires mastery in human factors, digital product design, and quantitative data analysis.

Matching Summary

The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.

Salary

McLean, VA: $230,400 - $263,000; New York, NY: $251,400 - $286,900; Richmond, VA: $209,500 - $239,100; Bonus/Equity: Eligible for performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • User intelligence for product strategy
  • Configure research and testing agents
  • Continuous discovery program
  • Experience measurement and analysis
  • Human factors and digital product design
  • Quantitative data analysis

Nice-to-have

  • Co-creating memorable customer experiences
  • Accelerate learning velocity
  • Systems-oriented approach
  • Humanity-driven brand building
  • Industry-leading lifestyle products

Key Requirements

  • 5 Years User Experience Research, Data Science, CX, or Product Management
  • 5 years aggregating, collecting, and analyzing quantitative data
  • 2 years managing researchers, analysts, or data scientists
  • 1 year leveraging AI tools for insight creation

Work Rights

Not specified

Tailored Resume

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