This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth
Job Summary
This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth.
You will act as the trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness.
By delivering outstanding value in the initial stages of the customer's journey, you will contribute to our customers' success and reinforce Salesforce's reputation.
Matching Summary
This role focuses on helping customers achieve rapid time to value while building a strong knowledge foundation for future growth.
Skills & Requirements
Must-have
Salesforce Customer 360 Suite experience
Virtual 1:1 customer engagement skills
Consultative business needs analysis
Spanish and English language proficiency
2+ years customer success technology experience
Nice-to-have
Ability to thrive in dynamic environments
Strong relationship building capabilities
Experience with MuleSoft Anypoint platform
Salesforce Admin or Consultant certifications
Project management principles understanding
Key Requirements
Relevant 3rd-level degree or equivalent qualification
Proficiency in Spanish and English languages
2+ years relevant work experience in customer success
Salesforce Certifications (Admin, Advanced Admin, or Consultant) preferred